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Home » Eye Care Services » Eye Emergencies (Pink/Red Eyes)

Eye Emergencies (Pink/Red Eyes)

Red, Pink or Sore Eyes?

We are ready to look after ALL of your eye care needs in one location. In addition to the services you already rely on us for such as routine eye exams, contact lenses, designer frames and eyeglasses – think of your Optometrist first for:

  • sore, red, or itchy eyes
  • treatment of “pink eye” and other bacterial infections
  • removal of foreign bodies from the eye (such as wood or metal)
  • treatment of eye allergies or burns
  • emergency eye care
  • post-surgical follow-up

This is convenient and cost effective for your whole family and you can be sure you are receiving the attention of an eye care specialist.

Eye Emergencies

We are always willing to help, should you ever experience an eye emergency. Our office provides emergency services for eye infections, eye injuries and other eye urgencies. State of the art equipment allows us to examine the front surface of the eye and also digitally scan inside the eye for infection or damage. We accommodate many eye emergencies such as:

  • Eye infections
  • Foreign materials stuck in the eyes
  • Eye trauma
  • Scratched eyes
  • Sudden loss of vision in one or both eyes
  • Lost or broken contact lenses or eyeglasses
  • Flashes of light in the vision
  • “Floaters” in the vision
  • Red or painful eyes
  • Dislodged contact lenses
  • Uncomfortable, itchy, or irritated eyes

Studies have shown that an overwhelming number of emergency room visits could have been treated by an optometrist. These ranged from foreign bodies to severe eye allergies to eye infections as the most common reasons for emergency room visits. It is not always necessary to go to an emergency room for eye emergencies. Optometrists are equipped to treat the majority of eye emergencies.

We understand the importance of eye care when you encounter symptoms such as those listed above. These are signs that an immediate evaluation or consultation is necessary – please call us to set one up if you are experiencing an eye emergency of any kind.

Foreign Body Removal

A foreign body is something such as an eyelash, sawdust, sand, or dirt can that gets into the eyes. The main symptom is irritation or pain. Depending on what it is and how the injury happened, the foreign body may pierce the eye and cause serious injury or it may simply go away with no long-term problem.

The foreign object may set off an inflammatory cascade, resulting in dilation of the surrounding vessels and subsequent edema of the lids, conjunctiva, and cornea. If not removed, a foreign body can cause infection.

If anything is stuck in your eye for more than a period of a couple of hours, you must immediately cease all attempts to remove it yourself. Keep in mind that the eyes are an extremely delicate organ and any attempts to try anything extraordinary with them can only have negative and adverse results. If the foreign body you are talking about is not bothering you too much, then you are advised to visit an eye doctor to take care of it. If not you may need to call to emergency service of your region.

If there is a foreign body in your eye, such as a piece of grit, your eye doctor may try and remove it. They will put anesthetic eye drops in your eye first, in order to numb it and prevent any pain.

If the foreign body is easy to get to, it may be possible to remove it by simply rinsing your eye with water, or by wiping it away with a cotton wool bud or triangle of card. However, if this is unsuccessful, your eye doctor may try and remove the foreign body by lifting it out with the tip of a small metal instrument.

The foreign body could be stuck underneath your upper eyelid, especially if you can feel something there, or you have scratches or grazes (abrasions) on the top half of the transparent outer layer of your eye (cornea). If this is the case, it may be necessary to gently turn your eyelid inside out in order to remove the foreign body.

Once the anesthetic eye drops have worn off, your eye may feel a bit uncomfortable until your abrasion heals.

Whatever is happening with your eyes or if you suffer or even suspect that a foreign body has penetrated the outer eye layer better go without delay to the nearest treatment center. Doing nothing can lead to loss of vision, premature cataracts and damage to the retina so do not take any chances, delay is dangerous.

COVID-19 Updates

Dear Valued Patients,

We have missed you and are excited to reopen on Wednesday May 27th, 2020! We are following CDC and American Optometric guidelines on reopening. This has been a very difficult and stressful time for all and we appreciate your patience and understanding.

We will have limited hours of operation for now.

Our new schedule for the near future will be: Mondays 11-5, Wednesdays 11-5, and Saturdays 11-2.

Patients will be seen on an appointment-only basis for the time being.

We are implementing the strict protocol in the office to keep you and our staff safe.

▪  Our doctor & staff will wear face masks & will actively disinfect every room between patients.

▪  Anyone entering the office will be required to wear a facemask and use hand sanitizer upon entry (facemasks with valves are NOT allowed unless another mask is worn on top of it as they do not follow CDC guidelines). We CANNOT make any exceptions at this time and do not accept any waivers. This is to protect our staff, patients and our families.

▪  Appointment times are spaced further apart to ensure social distancing.

▪  No walk-ins will be allowed at this time.

▪  All patients will be required to have the OPTOMAP (Retinal Photography) at a reduced rate to minimize patient contact.

▪  All patients will be required to download, fill out, and bring the intake forms found on the website http://www.eyecareofaustin.com under Patient History form section.

▪  All payments and copayments will be taken over the phone prior to appointments.

▪  Doctor will have video or phone interview about reasons for visits and symptoms, as well as COVID-19 screening questions prior to appointment. We will send you a link for a video chat. This will reduce the time spent in the office and allow face to face conversation before your appointment.

▪  All patients will be required to sign a document stating the following: You have not been exposed to someone diagnosed with COVID-19, have traveled recently, or are feeling feverish.

▪  We will be screening all patients for COVID-19 symptoms. Anyone exposed to someone diagnosed with COVID-19 has traveled recently or feeling feverish, will be rescheduled at least 14 days out.

▪  Please come to your appointment alone unless you are a minor and require adult supervision or require medical assistance. We will allow one caregiver inside with each patient if necessary.

▪  All instruments will be thoroughly sanitized between each patient.

▪  Discussions with doctor and staff will be kept to a minimum. Follow up phone calls or telehealth

video conferencing will be used as often as possible.

▪  Intensive staff training to ensure a safe, clean, and healthy environment for all of our patients and staff has been implemented.

▪  We will be contacting patients who are currently on the schedule to confirm dates and times. We will do our best to reschedule canceled appointments and find available times in the upcoming weeks.

As always, feel free to contact our office with any questions or to schedule an appointment. We look forward to seeing you soon!

Sincerely, Eyecare of Austin

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